About Us

For over a decade, we’ve been serving the pets and pet families of Steinbach and the surrounding communities. From Kleefeld, Grunthal, La Broquerie, Niverville, and Ste. Anne, reaching west past Headingley and east past Kenora, Ontario, It’s been our privilege to care for thousands of dogs and cats.

Our grooming services are tailored to each pet’s individual needs, taking into account coat type, condition, lifestyle, and long-term maintenance. From routine care to more detailed styling, every groom is approached with patience, precision, and a focus on creating a positive, comfortable experience.

Beyond grooming, we offer wellness support designed to further your pet’s comfort and overall well-being. 

Our skin and coat consults provide structured, non-medical guidance for pets experiencing ongoing or complex concerns. By considering grooming routines, nutritional and environmental factors, and patterns over time, we help create a more consistent and manageable approach to care.

We also offer canine massage and bodywork in the calm, low-stress environment of Whiskers Lodge. These hands-on sessions support relaxation, comfort, mobility, and body awareness—particularly for pets experiencing tension, physical strain, or those who benefit from a quieter, more intentional experience.

Everything we do is guided by your pet’s comfort, safety, and long-term wellbeing. Whether through grooming, wellness support, or a more tailored approach for pets needing extra care, our goal is to create positive, lasting experiences that support each pet’s overall balance and success over time.

Our team brings decades of collective experience that goes far beyond pet grooming. As a trusted dog and cat grooming salon in Steinbach, we combine advanced grooming techniques with training in animal psychology, behaviour modification, and hands-on veterinary medical experience. Paired with a genuine passion for your pet’s health and overall wellness, this allows us to offer a level of service that truly sets us apart.

At Shag to Chic, we specialize not only in beautiful, breed-appropriate and show-style trims, but also in working with pets who have medical conditions, physical limitations, behavioural challenges, or past trauma. Every pet is met with patience, understanding, and an individualized experience that supports both their comfort and long-term success.

Our wellness services further support this. Through skin and coat consults, we provide structured, non-medical guidance for ongoing or complex concerns, helping create a more consistent and manageable care routine. We also offer canine massage and bodywork in a calm, low-stress environment, supporting comfort, mobility, and overall well-being.

Led by owner Rhonda Tonn, who brings over two decades of experience across both grooming and veterinary settings, including nearly ten years in a mixed animal practice; our team is grounded in strong medical insight and behavioural understanding.

At Shag to Chic, grooming is about more than appearance. We work together to ensure your pet receives thoughtful handling and results that support long-term health, comfort, and confidence—creating an experience that not only looks beautiful, but makes life at home more manageable and positive for both you and your pet.

 At Shag to Chic, we are committed to providing both you and your pet with an exceptional experience from the very first point of contact. Our team of highly-skilled, compassionate stylists is here to deliver the grooming results you’re looking for, while always prioritizing your pet’s comfort, safety, overall well-being, and maintaining open communication.

Every grooming appointment begins with a thorough consultation. During this time, we discuss your desired style in detail, while also considering your pet’s coat type, condition, health, behaviour, and tolerance. Our goal is to find the best balance between your expectations and what is realistic, safe, and comfortable for your pet.

Because we are working with live animals, there may be times when adjustments are necessary. Factors such as coat condition, stamina, behaviour, or health concerns can impact the final outcome. When this happens, you will always be informed, either during your consultation or through communication throughout your pet’s visit.

Clear, honest communication is a cornerstone of our service, and a promise we stand behind.

Above all, we strive to exceed your expectations each and every visit, not just in the final result, but in the care, transparency, and support you experience along the way. Our goal is to make every visit truly worth the trip to Steinbach.